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> What Does "in Transit" Mean?
post Dec 9 2011, 07:34 AM
Post #1
Lison Craig s





Group: Members
Posts: 2
Joined: 9-December 11
Member No.: 665



I tried changing some wines in VinCellar from "Home Location" to "In Transit," and it completely deleted them!

They were wines I ordered from Vinfolio but haven't received yet... I hope I didn't mess anything up!

I'm new to Vinfolio / Vincellar so I'm trying to familiarize myself with it, but I'm also not sure if by "tinkering" I might royally mess up orders I haven't received yet!

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post Dec 9 2011, 08:14 AM
Post #2
Lison Craig s





Group: Members
Posts: 2
Joined: 9-December 11
Member No.: 665



I was able to see the wine again by using browser history. I could then change it from "In Transit" back to "Home Site". It now appears once again in "My Cellar".

Shouldn't wines marked as "In Transit" show up on the "My Cellar" page? On my "My Cellar" screen, the only option I have for Location in "Filter By" is "Home Site". If I edit a wine and change the location to "In Transit," it disappears from "My Cellar," and the number next to "All" decreases. It appears that the ONLY way to edit that wine again and change the location is to use the browser history (unless you save the direct link).

That doesn't seem like the way it should be working.
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post Dec 20 2011, 09:53 AM
Post #3
Bernadette Vinfo...


Customer Service


Group: Vinfolio Staff
Posts: 23
Joined: 8-September 09
From: San Francisco, CA
Member No.: 373



Hi Craig,

If you've ordered wines from us and they haven't yet been received by you, they will be in one of two places:

"Prearrival" - the default status for all wines that haven't been fulfilled
"Home Site" - the default status for wines that have left our warehouse

Moving wine from "Home Site" to your created location "In Transit" should be ok, but if you're moving wine out of "prearrival", then you might be deleting them from VinCellar accidentally (which actually messes up the fulfillment process in VinCellar). In fact, I'm not sure that the movement of wine to "in transit" is even necessary, as it means you will have to move the wine again to a location once the wine is no longer...in transit.

I hope I've answered your question!


--------------------


Customer Service Lead Specialist
VINFOLIO
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