 Interesting Search Results, Wrong wine was returned |
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| Interesting Search Results, Wrong wine was returned |
  Jun 21 2009, 07:04 PM
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#1
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Group: Members Posts: 7 Joined: 1-March 09 Member No.: 256  |
I entered the wine: "2007 Foxen - Pinot Noir Santa Maria Valley" into the search window and I received back results for Beringer Chenin Blanc.
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Jun 24 2009, 09:43 AM
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#2
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 Group: Vinfolio Staff Posts: 306 Joined: 25-March 08 Member No.: 83 |
Thank you for your post. We continue to work with Global Wine Stocks to improve database matching. In the mean time we've enabled a mechanism for users to "Report a problem" when they see incorrect results. For any given row in the "Current Retail Data" section if you hover over the Price/Btl column you will see a link to "Report a problem". Clicking this link sends an email to the Vinfolio data team as well as to Global Wine Stocks.
I went ahead and did that for this wine and have attached a screenshot so you can see what it looks like when a problem has been reported as well as the link that you use to do so. Typically it's enough to report only one row per wine as that will prompt the teams to take a look at all matches for that wine. 
reportaproblem.png ( 22.23k )
Number of downloads: 2-------------------- Kristin Elmstrom
Product Manager |
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