A Vinfolio account brings added benefits, allowing you to:

• Store frequently used information such as wine search queries and personal information (credit cards, shipping addresses, etc.) to speed checkout.
• Sign up for email offers targeted to your wine preferences.
• Set up Vinfolio wine alerts (sent via email) - based on your specific search criteria - and find out when the wines you want become available for sale on Vinfolio’s site.
• Use VinCellar™, Vinfolio's free online cellar management software (learn more).  
• Use WinePrices.com, Vinfolio's comprehensive auction and retail wine prices site. If you have an iPhone, you can also download and use the free Wine Prices app.
• Earn store credit with Vinfolio’s Personal Referral Program. Upon registering, you are assigned a Personal Referral Code which you can share your with your friends. They save 10% (on their first purchases) and you earn store credit. Learn more.
• Enable integrated access to your paid subscriptions to Stephen Tanzer's International Wine Cellar, Allen Meadows' Burghound, Roy Hersh's For The Love of Port, and Richard Juhlin's Champagne Club in the Vinfolio wine store, within VinCellar, and on WinePrices.com.

Every customer has access to Vinfolio's Wine Specialists who can provide expert advice on everything from vintage recommendations and varietal selections, to styles of wine to match your interests or a special occasion. Simply call Vinfolio and ask for a Wine Specialist, send an email to  service@vinfolio.com, or click here to access live chat online.

No. You may order any quantity you wish, including one bottle at a time. Since Vinfolio provides up to six months of free storage for each purchase (pre-arrivals are measured from arrival date), you may consolidate multiple purchases as needed for shipment at a later date.

In two words, very competitively. Vinfolio wants to be your primary choice for wine purchases and we offer competitive pricing and exceptional customer service in order to achieve this goal.

We source wine directly from domestic and European wineries, from private collectors, and distributors.

We have established relationships with reputable suppliers who, like us, place a high priority on the condition of the wine they source, including how it was stored. When we source wine from private collectors, we interview the collector to understand storage conditions and history of ownership. Bottles may also be randomly selected for sampling.  For larger cellar purchases, we may travel to the cellar location to inspect cellar conditions firsthand.

Any wine that Vinfolio sells, from any source, is inspected upon receipt at our warehouse according to our inspection guidelines and returned to the source if rejected.

No. Vinfolio guarantees that the wine you purchased from us will be delivered as originally sold, even if the original supplier defaults and we have to repurchase it elsewhere at a higher price.  Please see "Vinfolio's 125% pre-arrival guarantee" for details.

No. We don't believe you should have to buy a full case to get a discount and therefore price our wine per bottle accordingly. However, periodically we may run a promotion to clear various items in which case we may provide a discount for purchases of 12+ bottles.

Vinfolio sends a range of emails tailored to your particular interests and tastes, including:

• Wine offers
  Highlight various wine producers, varietals, regions, vintages and formats, including special selections, wine to celebrate relevant holidays, as well as wine that our specialists feel is a good value. These informative offers, written by Vinfolio's wine experts, cover a wide range of topics. Click here to read the latest Wine offer email and browse an archive of past issues.
• New releases
  Focuses on recently released wines available for purchase at Vinfolio's wine store. Click here to read the latest New releases email and browse an archive of past issues.
• Newly available
  Feature wine that has just arrived at Vinfolio and is available for purchase at our online wine store. Click here to read the latest Newly available email and browse an archive of past issues.
• Private cellar acquisitions
  Feature entire cellars sourced from private collectors. Click here to read the latest Private cellar acquisitions email and browse an archive of past issues.
• Monthly PDF
  Vinfolio's entire inventory of thousands of unique wines available in a convenient PDF format.
• Sell wine
  Offers and tips on selling your wine.
• Vinfolio company updates
  Features the latest Vinfolio news and press coverage. Click here to access the latest press releases.
• Alerts on newly available wine matching your VinCellar holdings
  VinCellar users, and customers who have purchased wine from Vinfolio in the past, can receive alerts on new wines added to Vinfolio’s inventory that matches their VinCellar holdings or previously purchased wine.

Most wines featured in our emails (except Sell wine and Vinfolio updates) include producer notes, scores, drink dates and reviews from either Stephen Tanzer's International Wine Cellar, Allen Meadows’ Burghound, Robert Parker’s The Wine Advocate, Wine Spectator, Roy Hersh's For The Love of Port, Richard Juhlin's Champagne Club, or Vinfolio. In many cases, wine in email offers is available in very limited quantities so we encourage you to order quickly.

You can subscribe to Vinfolio's emails by registering for a free Vinfolio account and specifying which emails you would like to receive on the "Account information" page. You can change your subscription settings at any time by signing in to Vinfolio, going to "My Account" and selecting "Email preferences".

Register for a free Vinfolio account here

Note: After registering for your free Vinfolio account, add wineoffers@vinfolio.com to your email address book, or safe senders list, to make sure you receive our emails.

Registered members can opt out of Vinfolio Wine offers and other email communications by 1) signing in to Vinfolio and going to "My Account" (upper right corner of the page), 2) then to "Email preferences" and 3) un-checking the boxes corresponding to particular emails you no longer wish to receive.

If you are not a registered Vinfolio member, you can opt out of all Vinfolio emails by clicking the "opt out" link at the bottom of any of our emails.

Please read Shipping and local delivery.

Please see the "State eligibility for shipping" section of our Shipping and local delivery page.

Yes. Your purchases will be stored in our temperature-controlled warehouse in San Francisco (the first six months of storage is free).  If we don't ship to your state, you must make your own arrangements with a freight forwarder or other agent to pick up or transfer the wine from our storage facility. Learn more about Interstate shipping and alternatives.

You decide when to ship; Vinfolio does not ship any wine automatically.

At the time of your order, you specify your preferred option for shipping, delivering, or storing your wine when it is in stock. For wines not in stock at the time of purchase, you receive an email notification when the wine arrives at our temperature-controlled facility. All customers receive up to six months of free storage with Vinfolio purchases (measured from the date of arrival in our warehouse if a pre-arrival).

There are several ways to initiate a shipment or delivery later:

1. Use the "Move wine from Storage" link in My Account to select wine and arrange shipping or local delivery (recommended)
2. Change an order's shipping instructions in the “My Account” page.
3. Call or email one of Vinfolio's Wine Specialists or Customer Service at service@vinfolio.com.

No. Shipping wine requires the shipper to have an alcohol shipping agreement in place with the carrier; something most customers generally don't have. Moreover, Vinfolio concentrates all of its domestic shipping business with FedEx and has integrated its operational software with FedEx's computer systems.  This enables us to provide you with better service and to obtain lower shipping rates for your benefit.

Wine in transit (via our delivery vans, FedEx, freight forwarders, etc.) is fully insured for up to $1,000,000 per shipment when arranged by us. Insurance for excess coverage of higher values may be quoted upon request. There are some limits to this coverage (such as temperature related damage, etc), the details of which can be found in our standard terms and conditions.

If you select our Vinfolio Safe Shipping option (see Shipping methods section of Shipping & local delivery), we will ensure your wine is not shipped  during adverse weather conditions.

Vinfolio's Safe Shipping option (see Shipping methods section of Shipping & local delivery) was designed to avoid such occurrences.  However, if you believe temperature-related damage occurred with a shipment sent using our Safe Shipping option, please contact us at service@vinfolio.com to discuss the problem. 

Please be aware that there are several situations where you bear sole responsibility for temperature-related damage including:

• Failed delivery attempts by the common carrier.
• If you choose to ship your wine using Standard shipping. 

Note that our automatic shipping insurance on Vinfolio purchases shipped through common carriers (up to $1,000,000 per shipment) does not cover heat and cold-related damage.