Wines Entering Storage

Hours of Operation:

Pick-up services using our vans

We use refrigerated, insulated commercial cargo vans kept at 55°F. All wine is brought to our storage facility. Our service area using our vans is the San Francisco Bay Area and Napa/Sonoma counties and temperature-controlled freight forwarders can generally be used from elsewhere in the U.S. Pick-ups and optional packing services must be scheduled at least a full business day in advance. Wine in transit via our vans is fully insured for up to $1,000,000 at no charge. (Additional coverage is available).

Initiating a Pick-up

To schedule, do one of the following:

• Use the Move Wine wizard in Vincellar to select wine and the method of pick-up.
• Send an email to service@vinfolio.com

For freight forwarder requests, please call Customer Service at 800.969.1961.

Processing of Inbound Wine

Regardless of the method by which your wine arrives at our storage facility, it will be processed according to our standard procedures.

Pick-up Fees

$10.00 per carton for a van pick-up (see free options on the right). Packing services on-pick-up are $5.00 per carton (any size) plus the cost of any cardboard storage boxes (see storage box fees). Freight forwarding services are quoted separately.